Method and apparatus for providing automated processing of a switched voice service alarm
US9118544B2 · kind B2 · utility
2Cited by
45References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Dec 7, 2012 |
| Grant date | Aug 25, 2015 |
| Priority date | — |
| Expiry date | Oct 16, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L12/66
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method and apparatus for providing automated processing of a switched voice alarm on a switched and/or Internet Protocol (IP) network are disclosed. For example, the method receives an alarm associated with a switched voice service, and retrieves a Local Routing Number (LRN) or Primary Inter-exchange Carrier (PIC) information from a switch serving a call associated with a caller's telephone number. The method determines if the alarm is due to one or more service degradations, and notifies a work center responsible for one or more of the service degradations if the alarm is due to the one or more service degradations.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.