Patent · US Active

Generating and displaying customer commitment framework data

US9123055B2 · kind B2 · utility

8Cited by
10References
19Claims
0Family size

Assignee

Inventors

Key dates

Filing dateFeb 14, 2013
Grant dateSep 1, 2015
Priority date
Expiry dateMar 15, 2033

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q50/01
  • WIPO fieldIT methods for management
  • WIPO sectorElectrical engineering

Abstract

Systems and methods for generating and displaying customer commitment framework data. Exemplary methods for determining the shareability of online content may include obtaining, via a digital intelligence system, customer experience data regarding any of a product, a brand, and customer responses for a first entity, as well as periodically calculating, via the digital intelligence system, customer commitment framework data from the customer experience data, and generating a customer commitment dashboard that comprises a graphical representation of the customer commitment framework data.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.