Programmatic conversion of support documentation into executable programs
US9141342B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 30, 2010 |
| Grant date | Sep 22, 2015 |
| Priority date | — |
| Expiry date | Jul 2, 2033 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F40/20
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Embodiments of the present invention provide an approach to automatically convert existing support materials (support manuals, troubleshooting guides, content, help files, etc.) into machine-executable programs so as to obviate for manual execution of the steps described in the support materials. That is, the embodiments of the invention will (among other things): create support-based programs that automate the execution of previously manual steps; create an inventory of said programs; parse existing support documentation; map sections of each support document into existing program automation; construct a sequence of program automations that resemble the flow of each support document; and/or associate a constructed sequence of automation with a support document that could be executed automatically.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.