Prioritizing responses to communications based on user's efforts in creating communications
US9147182B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 16, 2012 |
| Grant date | Sep 29, 2015 |
| Priority date | — |
| Expiry date | Mar 21, 2034 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/52
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method, system and computer program product for prioritizing responses to communications. Various metrics (e.g., the duration of time spent in creating the communication, the number of keystrokes used in creating the communication, the number of words used in creating the communication, the number of mistakes made and corrected in creating the communication, and the number of attachments to the communication) associated with creating a communication are recorded which are used to assess an effort provided by the author in creating the communication. A weighted priority to be associated with responses to the communication is determined based on these recorded metrics. The weighted priority is then assigned to responses to such a communication. In this manner, the responses to the created communication will be able to be prioritized based on the weighted priority thereby enabling the author to determine which responses are more important to read than other responses.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.