System, method, and computer program product for lead management
US9160851B2 · kind B2 · utility
35Cited by
6References
12Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Dec 7, 2012 |
| Grant date | Oct 13, 2015 |
| Priority date | — |
| Expiry date | May 10, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q3/0029
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A system, method, and computer program product uses an application that allows people who have websites including a webform for making inquiries to manage communications between prospective customers and one or more sales agents. When a webform is submitted, it is routed to a special address (e.g., as an email address, an SMS address, or a social media address such as a Facebook address, a LinkedIn address, a Twitter address or the like) and one or more sales agents are called and prompted to call the prospective customer at a callback number.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.