Patent · US Active

Provider presence information

US9166821B2 · kind B2 · utility

1Cited by
9References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateDec 17, 2010
Grant dateOct 20, 2015
Priority date
Expiry dateDec 17, 2030

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04L51/046
  • WIPO fieldDigital communication
  • WIPO sectorElectrical engineering

Abstract

In some embodiments, a client computer includes a memory, a client presence program adapted to be located in the memory, and a processor. The processor is coupled to the memory and is adapted to execute the client presence program to receive provider presence information from an instant messaging (IM) server and to store the provider presence information in the memory. The provider presence information includes at least a provider status for at least one service provider.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.