Patent · US Active

Integration process management console with error resolution interface

US9183074B2 · kind B2 · utility

7Cited by
38References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJun 21, 2013
Grant dateNov 10, 2015
Priority date
Expiry dateJan 15, 2034

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q10/00
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

An information handling system for resolving integrated business process system errors includes a processor executing instructions to scrub an error message for an integrated business process system error from an integrated business process event to remove user specific information. The information handling system further includes a processor interface device for transmitting a search request to a multi-user community scrubbed system error database at a storage device for scrubbed resolution articles using the scrubbed error message. The information handling system includes the processor interface device sending the scrubbed resolution articles in a rank-order to display, via an error resolution graphical user interface.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.