Determining a churn probability for a subscriber of a social network service
US9189737B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 10, 2013 |
| Grant date | Nov 17, 2015 |
| Priority date | — |
| Expiry date | Feb 2, 2034 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2215/0188
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Systems and methods for reducing a churn rate associated with subscribers of social network services are described. In some example embodiments, the systems and methods may access activity information associated with a former subscriber of a social network service, compare the accessed activity information to activity information associated with subscribers of the social network service, identify one or more differences between the activity information associated with the former subscriber of the social network service and the activity information associated with the subscribers of the social network service, and perform an action based on the identified one or more differences.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.