Processing electronic mail replies
US9202218B1 · kind B1 · utility
11Cited by
1References
17Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Mar 27, 2012 |
| Grant date | Dec 1, 2015 |
| Priority date | — |
| Expiry date | Mar 31, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L2209/42
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Disclosed are various embodiments for processing email and/or reply emails. A contact entry associated with a user issue is created. The contact entry is associated with an issue category based upon a context of the contact entry. A unique email token associated with the contact entry is generated. Emails sent to the user are generated with a reply-to address that incorporates the email token.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.