Sentiment analysis
US9208502B2 · kind B2 · utility
12Cited by
1References
20Claims
0Family size
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Key dates
| Filing date | Jan 19, 2012 |
| Grant date | Dec 8, 2015 |
| Priority date | — |
| Expiry date | Jul 11, 2032 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q40/06
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Data is received from multiple data sources. At least one of the data sources is an active audio or video communication. The received data is analyzed by extracting instances of a keyword from the received data and analyzing contextual data near the keyword. Sentiment about the extracted keyword is gauged based on the contextual data. The derived sentiment data from the multiple data sources is aggregated, and an aggregated view of the derived sentiment data is presented.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.