Patent · US Active

Correction of customer mailing information

US9212007B2 · kind B2 · utility

1Cited by
0References
12Claims
0Family size

Assignee

Inventors

Key dates

Filing dateMay 24, 2013
Grant dateDec 15, 2015
Priority date
Expiry dateOct 16, 2033

Classification

  • Technology area (CPC B)Performing Operations; Transporting
  • CPC primaryB07C2301/0066
  • WIPO fieldControl
  • WIPO sectorInstruments

Abstract

Apparatus, methods, media and code for applying a mailing label are provided. The apparatus may include a mail receipt conveyor; a mail registration station that is configured to receive from the mail receipt conveyor a mail item that includes on an exterior surface of an envelope a printed message indicating that a customer name appearing on the mail item does not correspond to an address on the mail item; an imaging device that is configured to capture a delivery error segment of the surface; a processor device that is configured to identify an electronic mail address that corresponds to a customer name in the addressee segment of the surface; and a transmitter device that is configured to transmit to the email address an electronic form for electronically receiving a different address.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.