Work order optimization

US9213955B2 · kind B2 · utility

Assignee

• Verizon Patent and Licensing Inc. · US

Inventors

• Mohammad Reza Shafiee · Ridgefield, US
• Sumeet Garg · Nakodar, IN
• Wei Liu · Flower Mound, US
• Ashutosh K. Sureka · Irving, US
• Michael J. Naggar · Dallas, US
• Vinay K. Mishra · Katy, US

Key dates

• Filing date: Dec 17, 2010
• Grant date: Dec 15, 2015
• Expiry date: Jul 16, 2032

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/06312
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A method may include receiving an order associated with processing a media file, generating a work order associated with fulfilling the order and identifying tasks associated with the work order. The method may also include accessing information identifying previously processed orders and determining whether at least one stored asset associated with one of the previously processed orders is usable when processing the first order. The method may further include retrieving, when a first one of the stored assets is usable, the first stored asset, and using the first stored asset when processing the work order.