Patent · US Active

Methods, systems, and computer-readable media for generating a report indicating job availability

US9224114B2 · kind B2 · utility

4Cited by
53References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateFeb 4, 2013
Grant dateDec 29, 2015
Priority date
Expiry dateJan 27, 2034

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q10/06
  • WIPO fieldIT methods for management
  • WIPO sectorElectrical engineering

Abstract

Methods, systems, and computer-readable media provide for generating a report indicating job availability. According to embodiments, a method for generating a report indicating job availability is provided. According to the method, a selected assignment group is displayed. A number of status messages received by a technician in the selected assignment group is displayed. The status messages indicate that no jobs are available for the technician. An amount of lost time associated with the technician in the selected assignment group is determined. The lost time includes a difference between a time at which the technician received one of the status messages and a time at which the technician is dispatched to a next job. The amount of lost time associated with the technician in the selected assignment group is displayed.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.