Secure call analysis and screening of a secure connection
US9241066B2 · kind B2 · utility
5Cited by
1References
15Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Aug 22, 2006 |
| Grant date | Jan 19, 2016 |
| Priority date | — |
| Expiry date | Dec 22, 2032 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M7/006
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
In one embodiment, a secure computer telephony integration (CTI) connection is established between a call analysis and/or screening device and a call control agent. The call analysis device sniffs secure media packets between the endpoints and receives CTI events from the call control agent via the secure CTI connection. The device correlates the CTI events with the secure media packets, enabling the device to decrypt the packets to perform voice quality troubleshooting or call screening in real-time.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.