Method for detecting negative opinions in social media, computer program product and computer
US9268747B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 11, 2013 |
| Grant date | Feb 23, 2016 |
| Priority date | — |
| Expiry date | Nov 16, 2033 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/02
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method, device, and computer program product for detecting negative opinions in social media, computer program product, and computer. Negative opinions in social media can be precisely detected at an early stage. A method for processing, with a computer, a plurality of messages sent by a plurality of users over time includes the following steps: obtaining a plurality of messages, each including a specific proper noun; determining a politeness level of each of the plurality of messages, each including the specific proper noun; and calculating a proportion of messages having a politeness level lower than a certain threshold with respect to the plurality of messages, each including the specific proper noun.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.