Targeted on-hold messaging system and method thereof
US9269092B2 · kind B2 · utility
2Cited by
6References
14Claims
0Family size
Inventor
Key dates
| Filing date | Mar 26, 2012 |
| Grant date | Feb 23, 2016 |
| Priority date | — |
| Expiry date | Mar 7, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/4878
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method for providing on-hold messaging, wherein the method receives a telephone call placed by a caller to a target, generates caller information, selects a first message based on that caller information, and recites the first message prior to the target answering the telephone call.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.