Enterprise social media management platform with single sign-on

US9311679B2 · kind B2 · utility

Assignee

• Hearsay Social, Inc. · US

Inventors

• Clara Shih · San Francisco, US
• Robert MacCloy · San Francisco, US
• Roger Hu · New York, US
• Yahui Jin · San Francisco, US
• Steve Garrity · Palo Alto, US

Key dates

• Filing date: Oct 31, 2011
• Grant date: Apr 12, 2016
• Expiry date: Jun 12, 2032

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q50/01
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Managing an enterprise social media management platform includes: receiving a request by a user to perform an action on a social media asset that is maintained at an external social media platform; checking whether the user has permission to perform the action on the social media asset, based at least in part on a mapping of the social media asset and a permission level associated with the user; in the event that the user is determined to have permission to perform the action, allowing the user to proceed with the action on the social media asset; and in the event that the user is determined not to have permission to perform the action, disallowing the user to proceed with the action on the social media asset.