Patent · US Active

Methods and systems for preventing users from terminating services

US9344749B2 · kind B2 · utility

10Cited by
12References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateSep 30, 2014
Grant dateMay 17, 2016
Priority date
Expiry dateNov 20, 2034

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04N21/8133
  • WIPO fieldAudio-visual technology
  • WIPO sectorElectrical engineering

Abstract

Methods and systems are described herein for a media guidance application that generates for display content associated with preventing a user from terminating a service in response to determining, based on a biometric state of the user, that a user is likely to terminate the service. For example, in response to determining that a user is unhappy, not attentive, or bored when accessing content provided by the service, the media guidance application may generate for display discounts or other promotions for the service.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.