Patent · US Active

Tracing and discovering the origins and genealogy of install errors

US9367383B2 · kind B2 · utility

14Cited by
23References
12Claims
0Family size

Assignee

Inventors

Key dates

Filing dateSep 26, 2014
Grant dateJun 14, 2016
Priority date
Expiry dateJan 8, 2035

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06F11/3476
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

The disclosure generally describes computer-implemented methods, software, and systems for presenting error information. An indication is received of a selected error for a product installation. Installations are identified having a matching stream, build number and error. Other builds in a same stream having the same error are identified. Information is provided for displaying a graph having a horizontal line graph including first nodes representing builds in the same stream having the same error. Other occurrences of the error in builds of other streams are identified. Information for updating the graph is provided with parallel lines for each of the other streams, each parallel line including second nodes representing builds. An oldest one of the first nodes and second nodes is identified. Information is provided for presenting a list of potential changes occurring before the date associated with the oldest node and that are candidates for causing the error.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.