Concurrent recordings of telephonic interactions
US9369570B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | May 18, 2015 |
| Grant date | Jun 14, 2016 |
| Priority date | — |
| Expiry date | May 18, 2035 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/42221
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method comprising that in response to a beginning of a telephonic interaction in a local telephony system concurrently activating recordations of the telephonic interaction in a plurality of recorders operative parallelly and independently to obtain a plurality of recordings of the interaction corresponding to the plurality of recorders, and further in response to an ending of the telephonic interaction in the local telephony system concurrently terminating the recordations of the telephonic interaction in the plurality of the recorders, thereby providing the plurality of recordings of the interaction corresponding to the plurality of recorders, and subsequently selecting at least one recording among the plurality of the recordings of the interaction based on acquired data related to the quality of recordings associated the recordations, and an apparatus for performing the same.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.