Analysis of a communication event
US9369894B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 29, 2011 |
| Grant date | Jun 14, 2016 |
| Priority date | — |
| Expiry date | Nov 29, 2031 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W48/18
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Method, system, device, server and computer program product for analyzing a communication event occurring over a network, wherein a network service provider provides access to the network for a communication client executed at the device to engage in the communication event. The communication client detects a problem with the communication event. Communication metric data relating to the communication event is determined. It is determined, using the determined communication metric data, whether the detected problem is caused by a reason (i) of a poor network condition in the network, or a reason (ii) of the network service provider discriminating against transmission over the network of a type of data used in the communication event. In the event that it is determined that the detected problem is caused by reason (ii), a notification is provided to a user of the device.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.