Host device, management server, and method of solving error of image forming appartus
US9377972B2 · kind B2 · utility
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1References
25Claims
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Assignee
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Key dates
| Filing date | Jul 17, 2012 |
| Grant date | Jun 28, 2016 |
| Priority date | — |
| Expiry date | Jul 17, 2032 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04N2201/0094
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
A host device includes a communication interface unit to receive status information from an image forming apparatus, an error processing unit to control the communication interface unit to transmit error information including the status information to the management server if it is determined that the image forming apparatus has an error according to the received status information, and a user interface unit to display a video manual if a URL address providing a video manual to solve an error of the image forming apparatus is received from the management server.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.