Synchronizing problem resolution task status using awareness of current state and transaction history
US9384080B2 · kind B2 · utility
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10References
21Claims
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Key dates
| Filing date | Sep 1, 2009 |
| Grant date | Jul 5, 2016 |
| Priority date | — |
| Expiry date | Aug 2, 2032 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/0709
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems, methods and articles of manufacture are disclosed for synchronizing a transaction profile with a resolution status of a problem experienced by an application. The problem may be detected for the application. A transaction profile may be retrieved for the detected problem. The transaction profile may include a sequence of transactions to be performed on the system to remedy the open problem. Transactions occurring on the system may be monitored, and an instance of the transaction profile may be updated accordingly to create a synchronized transaction profile.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.