Methods for diagnosing hardware component failure and devices thereof
US9389941B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 18, 2014 |
| Grant date | Jul 12, 2016 |
| Priority date | — |
| Expiry date | Sep 4, 2034 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/0787
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method, non-transitory computer readable medium, and storage server device that determines with a service processor when a system processor has experienced an error, the system processor coupled to a data storage device via a system port of the data storage device. Diagnostic information is retrieved with the service processor from the data storage device via a service port of the data storage device, when the system processor is determined to have experienced an error. The diagnostic information includes error or exception information associated with one or more hardware components. The retrieved diagnostic information is output by the service processor.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.