System for identifying, monitoring and ranking incidents from social media
US9397904B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 30, 2013 |
| Grant date | Jul 19, 2016 |
| Priority date | — |
| Expiry date | Feb 18, 2035 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/52
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A system and method for detecting, monitoring and ranking incidents from social media streams comprises detecting incidents from social media streams and continuously monitoring the incidents, calculating a current-score for each of the incidents, determining a projected-score indicating an expected evolution for each of the incidents, ranking the incidents based on the current-scores of the incidents, predicting ranking of the incidents based on the projected-score of the incidents, and updating the predicted ranking responsive to new input detected about the incidents from the social media streams. In one aspect, the current-score is computed in accordance with characteristics of the incident comprising one or more of social impact assessment, dynamic location of users, human perception, and social network features. In one aspect, the current-score is calculated using one or more diffusion models based on one of a type of the incident, and similar incidents for which their evolution is known.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.