Method and system for classifying reviewers' comments and recommending related actions in idea-generating social media platforms
US9400779B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 6, 2013 |
| Grant date | Jul 26, 2016 |
| Priority date | — |
| Expiry date | Apr 20, 2034 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F8/30
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system and method for classifying comments are disclosed. The method includes receiving a collection of comments. Each of the comments in the collection includes text in a natural language and is associated with a previously-submitted idea submission which includes a description of an idea. The method further includes natural language processing each of the comments to identify dependencies (syntactic and/or semantic relations between text elements) in at least a part of the comment. Based on the identified dependencies, the comments are each automatically classified into one (or more) of a plurality of comment classes. The comment classes may include a first class for reaction to the content of the idea, a second class for expression of a commenter's judgment of an idea's value, and a third class for reaction to an idea generation process in which the associated idea submission is made. Information based on the assigned comment classes is output. For example, actions are proposed to use the comments according to their class.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.