Dynamic application integration associated with hosted VoIP PBX using client-side integration proxy
US9401997B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 19, 2012 |
| Grant date | Jul 26, 2016 |
| Priority date | — |
| Expiry date | Jul 15, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/42314
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A system for dynamically integrating and synchronizing a plurality of software applications of an end user as part of a telephonic communication between the end user and a third party managed and handled by a hosted VoIP PBX includes a client side integration proxy having (i) an API for communicating and exchanging data with the software applications and (ii) memory cache dedicated to storing information about the telephonic communication handled and managed by a hosted VoIP PBX, wherein the client side integration proxy assigns a record in the memory cache for storing information about the telephonic communication and enables the software applications periodically to access and dynamically update, modify, or add to the record as the information about the telephonic communication is updated or changed by other software applications and by the end user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.