Quality-of-experience measurement for voice services
US9407680B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 25, 2015 |
| Grant date | Aug 2, 2016 |
| Priority date | — |
| Expiry date | Sep 25, 2035 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2025/906
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
An example method to determine a quality-of-experience (QoE) metric for a network communication includes receiving a media signal from the network communication, wherein the media signal includes a voice component, extracting an experience indicator from the voice component, wherein the experience indicator is a voice feature descriptive of a service quality of the network communication, evaluating the experience indicator, retrieving a quality-of-service (QoS) metric if the evaluated experience indicator reflects the service quality of the network possibly being subpar, and determining the QoE metric for the network communication based on the evaluated experience indicator and the retrieved QoS metric for the network communication.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.