System, method, apparatus, and computer program product for providing mobile device support services
US9413893B2 · kind B2 · utility
5Cited by
7References
15Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Mar 15, 2013 |
| Grant date | Aug 9, 2016 |
| Priority date | — |
| Expiry date | Mar 15, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W24/04
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured deice status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.