Processing method for social media issue and server device supporting the same
US9418058B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 18, 2014 |
| Grant date | Aug 16, 2016 |
| Priority date | — |
| Expiry date | Nov 29, 2034 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/52
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
The present invention relates to a social media question and answer service, and discloses a social media issue processing device and method. The method includes a question analyzing unit which analyzes a question type of an input question through a question pattern dictionary which is stored in advance; a social media analyzing unit which performs issue period recognition for the question, question type based analysis, question based summary creation, and question based reliability calculation; and a report creating unit which creates a summary in accordance with at least one of correlation between the question type and the question based summary, correlation between the issue period and the question type based analysis result, and correlation between the reliability and the question based summary.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.