Pre-configure and customize ATM interaction using mobile device

US9418358B2 · kind B2 · utility

Assignee

• Bank of America Corporation · US

Inventors

• Tyler Johnson · Tega Cay, US
• Christian Mande · Charlotte, US
• James Robert Grimsley · Jacksonville, US
• Sara Gill · New York, US
• Nathan Dent · Concord, US
• Kristy M. Crist · Charlotte, US

Key dates

• Filing date: Dec 5, 2014
• Grant date: Aug 16, 2016
• Expiry date: Dec 5, 2034

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q20/405
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Embodiments of the invention are directed to a system, method, or computer program product for communicating customer preferences to an automated teller machine (ATM). In this way, the system receives at least one customer preference for conducting transactions at an ATM and input from the customer indicating the customer's desire to conduct an ATM transaction. In response to receiving the customer input, the system may generate a customer preference communication for receipt by the ATM, wherein the customer preference communication comprises at least of the at least one customer preferences for conducting transactions at an ATM.