Target content video delivery
US9420020B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 12, 2013 |
| Grant date | Aug 16, 2016 |
| Priority date | — |
| Expiry date | Aug 26, 2033 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2201/50
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A call manager is configured to establish an initial session between an agent and a user. A play request or a hold request from an agent device includes a video index value based on information from the user. The call manager interrupts the initial session between the agent device and the user device in response to the request and sends an invite message including the video index value to a media server. The media server accesses a video database based on the video index value for a video and establishes a communication session with the client endpoint device. The communication session includes a stream of the video from the video database.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.