Location-based call initiation
US9420105B2 · kind B2 · utility
1Cited by
1References
17Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Feb 5, 2014 |
| Grant date | Aug 16, 2016 |
| Priority date | — |
| Expiry date | Feb 5, 2034 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2242/30
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
An apparatus has a processor and a memory, the memory storing instructions that when executed by the processor, cause the processor to schedule a communication between a contact center and a communication device associated with a user, prompt the user to configure a geographic location for the communication device, track geographic location for the communication device, and initiate the communication in response to determining that the geographic location of the communication device appliance is the configured geographic location.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.