Cloud agent realizing method and system, and cloud agent server
US9432512B2 · kind B2 · utility
30Cited by
1References
17Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Mar 1, 2012 |
| Grant date | Aug 30, 2016 |
| Priority date | — |
| Expiry date | Sep 5, 2032 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2207/45
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Disclosed is a cloud agent realizing method, including that: an agent is communicatively connected to a cloud agent server, acquires a parameter of the agent and a parameter of the cloud agent server from the cloud agent server, and logs in to the cloud agent server according to the acquired parameters. Also disclosed are a cloud agent realizing system and a cloud agent server. With the disclosure, cloud agent registration and management are realized in a Next Generation Call Center Cloud NGC3.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.