Method and system of continuous contextual user engagement
US9460155B2 · kind B2 · utility
Inventor
Key dates
| Filing date | Mar 5, 2014 |
| Grant date | Oct 4, 2016 |
| Priority date | — |
| Expiry date | Jun 2, 2034 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/24542
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
In one exemplary aspect, a contextual user engagement system for automatically engaging in a conversation with a user is provided. A context manager manage, with at least one processor, the context of the conversation with a user. The context manager receives a user utterance, wherein the context manager calls the other modules of the contextual user engagement system to obtain information with respect to the user utterance. The context manager maintains a context object for a conversation with a user. The context manager automatically updates the context object based on an information detected by the other modules of contextual user engagement system. A content knowledge database stores a content knowledge of the contextual user engagement system. The content knowledge includes a history of interactions with the user. An information extraction engine extract information from a specified source based on a set of rules.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.