Automated communications device field testing, performance management, and resource allocation
US9462496B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 21, 2009 |
| Grant date | Oct 4, 2016 |
| Priority date | — |
| Expiry date | Mar 30, 2032 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W24/02
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Field testing, performance monitoring, and resource management are performed via a communications device, automatically and autonomously, without user intervention. Abnormal conditions are automatically detected while the communications device is performing a service and adjustments are automatically made to network resources in order to improve service performance. Upon initiation of a request for service (e.g., IM, MMS, SMS, etc.), the communications device automatically begins to monitor the performance of the service session (e.g., send time, receive time, etc.). During or after the service session, the communications device stores the performance data associated with the performance of the service. The performance data is analyzed in accordance with a subscriber's user profile information, to detect any problems with the service. If problems are detected, necessary adjustments and/or reallocation of resources are made automatically and autonomously, without user intervention.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.