System and method for multi-channel delivery of transformed and augmented messages in real-time
US9491125B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 2, 2014 |
| Grant date | Nov 8, 2016 |
| Priority date | — |
| Expiry date | Aug 28, 2034 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/063
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
In a system of interconnected enterprise apps, a business data object maintained by a server undergoes a life cycle event which triggers a message notification. All messages between client applications and the server are intercepted, and a configurable rules engine and message processing filters govern the transformation and delivery of each message according to each recipient's role, application, and login state. Messages can be enhanced by adding contextual information and details from other messages and/or information retrieved from enterprise back-end systems according to the rules. The transformation and delivery of messages occurs in real-time across multiple channels, platforms, and users.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.