Patent · US Active

Method and system for cleaning data in a customer relationship management system

US9495403B2 · kind B2 · utility

3Cited by
105References
16Claims
0Family size

Assignee

Inventors

Key dates

Filing dateFeb 21, 2013
Grant dateNov 15, 2016
Priority date
Expiry dateFeb 21, 2033

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06F16/25
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Systems and methods are provided for cleaning data in a customer relationship management system. A system receives a plurality of records from an on-demand system. The system identifies a record from the plurality of records that matches a stored record for a customer relationship management system. The system determines whether to update the stored record using the identified record. The system updates the stored record using the identified record in response to a determination to update the stored record using the identified record.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.