Preparing preliminary transaction work for a mobile banking customer

US9501765B2 · kind B2 · utility

Assignee

• Bank of America Corporation · US

Inventors

• David M. Grigg · Rock Hill, US
• Carlos Vieira · Wilmington, US
• Susan Smith Thomas · Gastonia, US

Key dates

• Filing date: Dec 21, 2015
• Grant date: Nov 22, 2016
• Expiry date: Dec 21, 2035

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q40/00
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Embodiments of the invention are directed to systems, methods and computer program products for transaction queuing. In some embodiments, a system is configured to: receive information associated with an intended transaction, wherein a user will execute the intended transaction at a facility at a user-defined time; determine preliminary work associated with the intended transaction that can be performed prior to the user-defined time; and perform the preliminary work associated with the intended transaction. The preliminary work is placed on a transaction queue until the user arrives at the facility.