Patent · US Active

Review bucket for video conferences

US9503686B2 · kind B2 · utility

0Cited by
10References
23Claims
0Family size

Assignee

Inventors

Key dates

Filing dateOct 31, 2014
Grant dateNov 22, 2016
Priority date
Expiry dateOct 31, 2034

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04N7/141
  • WIPO fieldAudio-visual technology
  • WIPO sectorElectrical engineering

Abstract

Embodiments of the invention detail systems, computer program products, and methods for providing a review bucket for video conferences. In an exemplary embodiment the system presents on a display a review bucket widget that is configured to receive a plurality of discussion topics for use in a video conference communication session between the customer and a business agent that represents a particular entity. To this extent, the system may additionally receive, within the review bucket widget, an identifier of at least one discussion topic that the customer is interested in discussing during the video conference communication session and transmit the at least one discussion topic to the business agent.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.