Question routing for user communities
US9508104B2 · kind B2 · utility
4Cited by
4References
18Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Sep 20, 2013 |
| Grant date | Nov 29, 2016 |
| Priority date | — |
| Expiry date | Dec 9, 2034 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/306
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A computer-implemented method routes a current question to one or more of a plurality of online communities. A computer system can determine, for the current question presented by an asking user a plurality of question-to-question similarity values, a plurality of question-to-user similarity values and a plurality of question-to-community similarity values. The system can select one or more of the plurality of online communities based on the similarity values. The system can route the current question presented by the asking user to the selected one or more of the plurality of online communities.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.