Communications routing and contact updates
US9531652B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 24, 2014 |
| Grant date | Dec 27, 2016 |
| Priority date | — |
| Expiry date | Oct 24, 2034 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L63/108
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A system allowing a user to efficiently locate and contact those individuals the user would like to communicate with and for collection of data about users to determine the best contact point to use at a particular time. The system monitors the data and may determine an individual's usage patterns in order to select or suggest contact points that are the best to contact a particular user at a particular time. The system may also allow for the routing of communications to particular contact points based on how the user receiving the communication would prefer to be contacted. The system allows for the single selection of an icon by an individual and automatically determines the contact point to contact the particular user. If further allows for the particular user to push out to others updated contact information.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.