Patent · US Active

Remote diagnostics for a computing device

US9535816B2 · kind B2 · utility

1Cited by

1References

20Claims

0Family size

Assignee

LENOVO (SINGAPORE) · SG

Inventors

Bryan L. Young · Tualatin, US
Nathan J. Peterson · Oxford, US
Marc Richard Pamley · Durham, US

Key dates

Filing date	Dec 30, 2013
Grant date	Jan 3, 2017
Priority date	—
Expiry date	May 28, 2034

Classification

Technology area (CPC G)Physics
CPC primaryG06F11/0784
WIPO fieldComputer technology
WIPO sectorElectrical engineering

Abstract

For remote diagnostics of a computing device, a method is disclosed that includes collecting failure information from a computing device, wherein the computing device has an error, encapsulating the failure information into a file, and transmitting the file from the computing device to a remote device using a low level file transfer protocol.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.