Patent · US Active

Service system and service method

US9536211B2 · kind B2 · utility

0Cited by

5References

10Claims

0Family size

Assignee

Heidelberger Druckmaschinen AG · DE

Inventors

Werner Lutz · Oftersheim, DE
Georg Ratz · Kronau, DE
Wolfgang Stark · Esslingen am Neckar, DE

Key dates

Filing date	Feb 17, 2011
Grant date	Jan 3, 2017
Priority date	—
Expiry date	Jul 3, 2033

Classification

Technology area (CPC G)Physics
CPC primaryG06Q10/06
WIPO fieldIT methods for management
WIPO sectorElectrical engineering

Abstract

A service system includes at least one administration computer having a display device and a user interface for administering machines having components. A respective configuration of components of delivered machines is stored in the administration computer. When a component in one of the machines in the administration computer is exchanged, a spare part that has been installed is stored in the administration computer instead of an original component. A current configuration of the components can be displayed on the display device by operating the user interface, for each of the machines stored in the administration computer. A servicing method is also provided.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.