Serving patrons in a wagering game environment

US9536390B2 · kind B2 · utility

Assignee

• Bally Gaming, Inc. · US

Inventors

• Dean A. Ehrlich · Arlington Heights, US
• Andrew Fowler · Chicago, US
• Mark B. Gagner · West Chicago, US
• Joel R. Jaffe · Evanston, US
• Shridhar P. Joshi · Naperville, US
• Mark C. Pace · Palatine, US
• Larry J. Pacey · Northbrook, US
• Christopher Green · Westfield, US
• Kate H. Holmes · San Francisco, US
• Peter Petras · San Francisco, US

Key dates

• Filing date: Feb 12, 2008
• Grant date: Jan 3, 2017
• Expiry date: May 23, 2033

Classification

• Technology area (CPC G): Physics
• CPC primary: G07F17/3255
• WIPO field: Control
• WIPO sector: Instruments

Abstract

Systems and methods for serving patrons in a wagering game environment are described herein. In some embodiments, a method includes receiving patron service information, wherein the patron service information indicates activities of a patron in a casino. The method can also include selecting, based on the patron service information, a service for the patron, wherein the patron has not requested the service. Additionally, the method can include presenting a service order instructing a service attendant to deliver the service.