Predictive order status system and method for computing environment
US9552226B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 31, 2014 |
| Grant date | Jan 24, 2017 |
| Priority date | — |
| Expiry date | Dec 31, 2034 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/06313
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A predictive order status system includes one or more processors to receive a request for a current order status of an order for a computing environment, the order having at least one task representing a segment of an order process for completing the order and the request associated with a unique order identifier, determine the current order status for the order for the computing environment, the current order status comprising a simulated percentage value that is based on an amount of elapsed time since the order was placed divided by a total order process time to complete the order, determine an exception status for the order for the computing environment, the exception status being one of on track to be completed within the total order process time to complete the order, possibly at risk for being completed within the total order process time to complete the order, and at risk for being completed within the total order process time, and send a graphical user interface representation of the current order status and the exception status.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.