Resolving errors that arise while accessing online user accounts
US9552245B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 28, 2014 |
| Grant date | Jan 24, 2017 |
| Priority date | — |
| Expiry date | Mar 7, 2035 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q40/02
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
The disclosed embodiments provide a system that manages access to an online user account. During operation, the system uses stored authentication credentials for a user to access the online user account of the user. Next, the system aggregates financial data for the user from the online user account. Upon detecting an error associated with aggregating the financial data, the system obtains error information describing the error from a web page associated with the error. Next, when the user subsequently accesses the aggregated financial data, the system displays the error information to the user to facilitate resolution of the error by the user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.