System and method for intelligent data mapping, including discovery, identification, correlation and exhibit of CRM related communication data
US9563878B2 · kind B2 · utility
4Cited by
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44Claims
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Key dates
| Filing date | Feb 1, 2011 |
| Grant date | Feb 7, 2017 |
| Priority date | — |
| Expiry date | Feb 1, 2034 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/06311
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A system and method for performing automatic detection, storage, correlation and retrieval of specific electronic communications data from heterogeneous computer systems and storage with non-normalized representation of this data on a computer system running specialized software are provided.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.