System and method for labeling alert messages from devices for automated management
US9569327B2 · kind B2 · utility
1Cited by
17References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Oct 3, 2012 |
| Grant date | Feb 14, 2017 |
| Priority date | — |
| Expiry date | Jan 31, 2035 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F40/56
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
An alert processing system and method are adapted for processing device alerts. The system includes a routing device in communication with a printer. The routing device receives at least one alert description in a source language transmitted from the printer. The routing device identifies a set of words derived from the alert description related to a condition of the associated device. The routing device compares the set of words, in a target language, to a categorization model and, based on the comparison, categorizes the set of words into to one of a predetermined set of alert categories.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.