System and method for the automatic validation of dialog run time systems
US9584662B2 · kind B2 · utility
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20Claims
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Key dates
| Filing date | Nov 24, 2015 |
| Grant date | Feb 28, 2017 |
| Priority date | — |
| Expiry date | Nov 24, 2035 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2201/18
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method, system and module for automatically validating dialogs associated with a spoken dialog service. The method comprises extracting key data from a dialog call detail record associated with a spoken dialog service, transmitting the key data as a dialog to a state-based representation (such as a finite-state machine) associated with a call-flow for the spoken dialog service and determining whether the dialog associated with the key data is a valid dialog for the call-flow.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.